Contributed by Tim Wheatcroft
You’ve decided you want to get fit, improve your training, lose weight – whatever your goal is. You’ve emailed us and explained your circumstances, why you’re ready to start and what you want to achieve.
Getting to this part is further than most people get, and is vitally important.
So, once the initial contact has been made, what can you expect from us?
For starters, we reply to any inquiries as quickly as possible, so we’ll get a response out to you the same day, often within a couple of hours.
This response will be a relaxed one, with no hard-sell, and an acknowledgment of the details you provided in your inquiry. The next port of call is to invite you in for what we call a ‘consultation’ ,but is actually just us meeting for the first time over a cup of coffee and seeing if you like us.
We’ll give you a tour of the gym and our private training rooms, and we’ll go through your goals and tell you what we think the best course of action is for you to achieve your goals, in the most efficient way possible.
You probably won’t get any further than that in your consultation. You certainly won’t get ‘beasted’ and left in a puddle of your own sweat struggling for breath.
If we have the time and you feel like you would like start things off right away then that is absolutely fine. You still won’t be left in a puddle of sweat. We won’t make you do any embarrassing exercises, won’t shout at you or make you feel self-conscious in front of people; we’ll more than likely take you in one of our private rooms just in case you feel a little nervous, and we’ll start a movement analysis. This is where we get you to perform very simple, basic movements, and we silently take mental notes about what is the best course of action for you.
After that we’ll explain what we think you need to do. We’ll discuss with you what you can manage financially and more importantly, what time you can offer us. If you feel its right for you there and then, we can sort the necessary paperwork and set a date to start your first session.
The decision to take up a gym membership, personal training (or both) will be entirely up to you. If you decide it’s not right for you, and don’t want to do anything with us at all, then no hard feelings. We are not a company that does a hard sell! We want the best for any members and clients, and that means you should feel 100% positive about starting with us, not feel you’ve been browbeaten into starting!
Get in contact with us to arrange a time to come in for your free coffee (oh, and the consultation!)
Still undecided? Have a read of what some of our existing clients say about us.